Service

From installation and training to preventative maintenance, troubleshooting, parts and repair, our service team will keep your kitchen running so you can concentrate on managing your business.

Restaurant Equipment Repair Services

Nobody Knows Your Equipment Like Kappus

Your foodservice equipment is critical to your operation, so taking a chance on unqualified or under-qualified repair or servicing is risky.  At Kappus, all of our service technicians are factory trained and certified so you can rest assured that your equipment will be fixed right the first time.

Why use Kappus for your commercial kitchen and restaurant equipment repair services?

  • We are the ONLY factory-authorized company for warranty repair of your restaurant equipment. Using an alternative company to repair your equipment will void your factory warranty.
  • Our service vehicles are stocked only with genuine Original Equipment Manufacturer (OEM) parts. With over $25,000 in parts inventory on each service vehicle, we have the parts on board to fix your repair.
  • We have after hours on-call technicians available 7 days a week for emergency calls.
  • 100% of all equipment installations are completed by one of our factory-trained employee technicians who are fully dedicated to the brands we sell.
  • We provide complete operational training on your foodservice equipment. You’ll know how to operate and clean your machine from day one.
  • Historically, our first-time fix percentage (which is the percentage of times that we fix the problem completely the first visit) exceeds 90%.
  • We offer all customers free telephone troubleshooting and technical assistance free of charge. This routinely saves Kappus customers thousands of dollars per year in avoided service calls.
  • Warranty redemption is immediate. You don’t have to pay and wait for a refund.

Total Customer Care Is Our Focus

In addition to equipment repair services, we also offer:

Contact us to request your account statement, schedule a business review, or sign-up for a preventative maintenance program.

We’re There For You When You Need Us

Any company can sell foodservice & kitchen equipment, but it’s the post-sale service that distinguishes us from the rest. With a team of experienced factory trained technicians blanketing our territory with their fully stocked vehicles, Kappus service technicians are available where and when you need them.  View our service area map.

Need Service?

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**For service requests after hours or on the weekend please call 800.441.8089 and select option 1.

How can we help you?

Welcome to Kappus Company! Our team is eager to answer your questions and provide personalized solutions for your business. Please help us understand your needs by completing the form below and we will be in touch as quickly as possible.

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