Service
From installation and training to preventative maintenance, troubleshooting, parts and repair, our service team will keep your kitchen running so you can concentrate on managing your business.
Commercial Kitchen Equipment Repair Services
When your equipment goes down, every minute matters.
Kappus Company provides expert commercial kitchen equipment repair and preventative maintenance services to keep your operation running efficiently. From emergency service calls to scheduled maintenance programs, our factory-trained technicians help foodservice operators reduce downtime, extend equipment life and protect their investment.
Whether you operate a restaurant, convenience store or frozen dessert shop, Kappus delivers dependable support for the equipment your business relies on every day.
Equipment We Service
Kappus Company services a wide range of commercial foodservice equipment, helping operators keep critical systems performing at their best. Our technicians are trained to diagnose, repair and maintain equipment across multiple categories, including:
- Combi ovens
- Conveyor ovens
- Batch freezers
- Fryers
- Gelato machines
- Grills
- Holding cabinets
- Milkshake & smoothie equipment
- Slushie & frozen drink machines
- Soft serve ice cream machines
- Commercial ice & water solutions
Common Issues We Fix
Commercial kitchen equipment problems can quickly disrupt service and impact revenue. Kappus Company technicians regularly diagnose and repair issues such as:
- Equipment not powering on
- Inconsistent product temperatures
- Refrigeration failure
- Leaking or clogged systems
- Pressure or dispensing issues
- Mechanical wear and part failures
- Error codes and control malfunctions
Our service team works quickly to identify the root cause, make the repair and prevent recurring issues.
Emergency Repairs and Preventative Maintenance
Equipment issues don’t always follow a schedule. Some require immediate attention, while others can be avoided with consistent maintenance.
Emergency Repair Services
For service requests after hours or on the weekend please call 216.367.6677 and select option 2.
When equipment fails unexpectedly, Kappus Company provides responsive repair services to restore operations as quickly as possible. Our technicians are equipped to troubleshoot urgent issues on-site to minimize downtime in your kitchen.
Preventative Maintenance Programs
Routine maintenance helps identify wear before it leads to failure. Our preventative maintenance programs are designed to:
- Reduce unexpected breakdowns
- Improve equipment efficiency
- Extend equipment lifespan
- Lower long-term repair costs
- Support food safety compliance
Whatever the need, our goal is to minimize downtime and keep your business moving.
Service Areas
With a large regional service network, Kappus Company helps operators across the region get timely support when equipment issues arise. We provide commercial kitchen equipment repair and maintenance services throughout:
- Ohio
- Western Pennsylvania
- West Virginia
- Kentucky
- Indiana
Why Choose Kappus Company for Service
Since 1948, Kappus Company has helped foodservice businesses protect the heart of their kitchen operations. That experience shows up in every service call we make—from accurate diagnostics to dependable repairs and ongoing support.
Benefits of working with Kappus include:
- Factory-trained technicians
- OEM replacement parts
- Parts-on-truck guarantee
- Regional service coverage
- Preventative maintenance programs
- Expertise across leading foodservice equipment brands
When you choose Kappus Company, you’re working with people who know what it takes to keep a kitchen running under pressure.
Kappus Company
How often should commercial kitchen equipment be serviced?
Most commercial kitchen equipment should be professionally serviced every 3 to 6 months, depending on usage volume and equipment type. Preventative maintenance helps reduce unexpected failures and extends the life of your equipment.
What causes commercial kitchen equipment to break down?
Breakdowns are commonly caused by lack of maintenance, worn components, grease or debris buildup, electrical issues, improper calibration or overuse during peak service periods. Regular maintenance can catch these issues early.
How do I know if my equipment needs repair or replacement?
If your equipment is experiencing frequent breakdowns, inconsistent performance or rising repair costs, it may be time to evaluate replacement. Our technicians can assess your equipment and help you determine the most cost-effective option.
What types of commercial kitchen equipment can be repaired?
Most commercial kitchen equipment can be repaired, including fryers, grills, refrigeration systems, soft serve machines, beverage equipment and specialty foodservice machinery.
Do you service all brands of commercial kitchen equipment?
Kappus services many leading brands of commercial kitchen and foodservice equipment. If you’re unsure whether we support your specific equipment, our team can confirm service availability.
What should I do if my equipment stops working during service hours?
If equipment fails during operation, shut it down if safe to do so and contact Kappus Company immediately for emergency service. Prompt action helps prevent further damage.
How quickly can a technician respond to a service request?
Response times vary depending on location and service demand, but Kappus Company prioritizes urgent repair requests to minimize downtime.
Do you use OEM parts for repairs?
Yes. Kappus uses OEM (original equipment manufacturer) parts to ensure proper fit and long term reliability.
Schedule Commercial Kitchen Equipment Service
When your equipment needs service, Kappus Company is ready to help. From urgent repairs to preventative maintenance plans, our team provides dependable support for the equipment that keeps your operation running.
** For service requests after hours or on the weekend please call 216.367.6677 and select option 2.
Call Us
How can we help you?
Welcome to Kappus Company! Our team is eager to answer your questions and provide personalized solutions for your business. Please help us understand your needs by completing the form below and we will be in touch as quickly as possible.