Service
From installation and training to preventative maintenance, troubleshooting, parts and repair, our service team will keep your kitchen running so you can concentrate on managing your business.
Fresh Filters. Right on Schedule.
Perfect Fry Filter Auto-Ship Program
Perfect Fry recommends replacing your filters every 2 months. Kappus Company makes it automatic.
- Replacement filters shipped right on schedule.
- No replacement dates to remember.
- Helps maintain fryer performance and consistent food quality.
Please complete the information below and a Kappus representative will reach out to confirm your program enrollment.
Kappus Company
How often should commercial kitchen equipment be serviced?
Most commercial kitchen equipment should be professionally serviced every 3 to 6 months, depending on usage volume and equipment type. Preventative maintenance helps reduce unexpected failures and extends the life of your equipment.
What causes commercial kitchen equipment to break down?
Breakdowns are commonly caused by lack of maintenance, worn components, grease or debris buildup, electrical issues, improper calibration or overuse during peak service periods. Regular maintenance can catch these issues early.
How do I know if my equipment needs repair or replacement?
If your equipment is experiencing frequent breakdowns, inconsistent performance or rising repair costs, it may be time to evaluate replacement. Our technicians can assess your equipment and help you determine the most cost-effective option.
What types of commercial kitchen equipment can be repaired?
Most commercial kitchen equipment can be repaired, including fryers, grills, refrigeration systems, soft serve machines, beverage equipment and specialty foodservice machinery.
Do you service all brands of commercial kitchen equipment?
Kappus services many leading brands of commercial kitchen and foodservice equipment. If you’re unsure whether we support your specific equipment, our team can confirm service availability.
What should I do if my equipment stops working during service hours?
If equipment fails during operation, shut it down if safe to do so and contact Kappus Company immediately for emergency service. Prompt action helps prevent further damage.
How quickly can a technician respond to a service request?
Response times vary depending on location and service demand, but Kappus Company prioritizes urgent repair requests to minimize downtime.
Do you use OEM parts for repairs?
Yes. Kappus uses OEM (original equipment manufacturer) parts to ensure proper fit and long term reliability.
Schedule Commercial Kitchen Equipment Service
When your equipment needs service, Kappus Company is ready to help. From urgent repairs to preventative maintenance plans, our team provides dependable support for the equipment that keeps your operation running.
** For service requests after hours or on the weekend please call 216.367.6677 and select option 2.
Call Us
How can we help you?
Welcome to Kappus Company! Our team is eager to answer your questions and provide personalized solutions for your business. Please help us understand your needs by completing the form below and we will be in touch as quickly as possible.