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Careers With Kappus

#kappuslife VIEW OPEN POSITIONS

CAREERS

Your Opportunity Starts Here

If you're looking for a company that rewards hard work and champions your career growth, then you'll be a great fit here. At Kappus we enjoy the work we do, and we work together as a team to create opportunities for our customers and each other. You'll be joining a team that's small but mighty: out of less than 100 employees, almost half have been with Kappus more than 10 years. We think that says a lot!

Health benefits, paid time off and competitive pay are all a given. But when it comes right down to it, what REALLY makes a company a great place to start a long-term career?

Here’s what great looks like to us:

– Enjoying the people you work with
– Strong core values and a family-like culture
– People who have your back
– Having the processes and tools you need to be successful

Considering about one third of your life is spent at work, where you work is a pretty big deal and we think you’ll like it here.

Our Core Values

Integrity

Customer Focus

Positive Attitude

Team Player

Sense of Urgency

Results Driven

CORE VALUES

Open Positions

Customer Service Representative

Service Operations Full-Time position available in Cleveland, OH

If you are organized, detail-oriented and thrive on exceeding customer expectations, we want to talk with you.

Learn More

Field Service Technician

Service Operations Full-Time: Positions available in Cleveland, OH; Columbus, OH; Cincinnati, OH; Toledo, OH; Pittsburgh, PA and Indianapolis, IN metropolitan areas

If you have experience as a maintenance or HVAC technician, take pride in your work, and like providing customers with quality service solutions, we want to talk with you.

Learn More

OPEN POSITIONS

Kappus always takes care of me as an employee and a person

I truly enjoy working with the entire team at Kappus. In my position I need to reach out to many different departments and everyone I work with does a great job of working towards our mission of taking care of our customers. Since I started with Kappus, I’ve been a part of a forward moving company providing opportunities for all who pursue them and I’m excited to see where we will grow from here.

Josh Smith Territory Sales Manager , 2019

I enjoy the position I hold and all of my co-workers

Being a service biller, I see the end result. I get to interact with the service department, our service technicians and the sales team. It's a flexible, fair and growing company with perks like the ability to move within the company and always being busy. I started in the parts department and was able to take a role change to service billing and I love it! The insurance, vacation and 401K are great, and we love food at Kappus -- there always seems to be some around!

Terri Domain Billing Specialist , Since 2012

My hard work and dedication do not go unnoticed

If I had to pick three words to describe working at Kappus they would be: challenging, supportive and rewarding. I am always learning, I get to do something different every day, I get to travel, I have an amazing support cast – we truly are a team – and I am appreciated. The PTO, paid holidays, company paid long-term disability, life insurance and 401K match are really nice perks.

Julie Redd Pittsburgh Service Technician , Since 2020

I've only been here a short time, but I'm right where I want to be

As I wanted to make sure that I found the right fit for me, I really took the time to get to know Kappus throughout the interview process. What I found was a successful organization with direction, morals, values and genuinely good people who care about the business, the clients and each other. I enjoy coming to work every day because it's a rewarding, exciting, family-like environment where I'm surrounded by people who are dedicated to working hard and making the company successful.

Steve Gilchrist Distribution Manager , Since 2021

There is always room to grow at Kappus

Whether you are fresh out of college like I was or further along in your career, Kappus will meet you where you are and provide you training to get you where you need to be successful. I started as a Project Coordinator, but I always had an interest in getting into sales. I shared that with management, and when a spot on the sales team opened they gave me a shot at it. Thanks to their trust I get to do what I love with an awesome team of people ... and LOTS of ice cream!

Amanda Harley Territory Sales Manager , Since 2015

I enjoy the freedom of working at Kappus

It's really unlike any job I've ever experienced. If you do your job nobody bothers you or is breathing down your neck. We all support one another, and nobody ever gets left behind. I can call for any kind of support at any time and that's amazing. Plus, it really is the definition of a family business. I don't know anybody else who has their company owner's cell phone number ... it's just normal here.

Greg Napier Columbus Service Technician , since 2002

If you enjoy the people you work with, you enjoy going to work

I enjoy working at Kappus because of the people I work with every day – our CSRs, our technicians and our Service Manager, Ken. Having a manager who supports their department and helps their team grow is one of the most important assets to a company and I am lucky to have that, along with one of the greatest teams of people I have ever had the opportunity to work with.

Tiffany Scheutzow Lead Dispatcher , since 2011

Testimonials

Competitive Benefits

Competitive Pay

Guaranteed Hours

Advancement Opportunities

Health Benefits

Retirement Benefits

Paid Time Off

Work Perks

Incentives

Benefits

#kappuslife

Doing what we love with people we love and making a difference every day.

Kappus Life

Apply today!

Ready to start your journey with Kappus? Tell us a little about yourself and we’ll be in touch soon.