About
From quick service restaurants and convenience stores, to grocery stores and independent businesses, we believe that every operator deserves a true partner who is as invested in your growth and success as you are.
Delivering Foodservice Solutions Since 1948
A trusted supplier of quality foodservice equipment, parts and service since 1948, Kappus Company partners with foodservice providers like you every day, to help you assess needs, set objectives, attract new customers and grow your business.
Headquartered in Cleveland, OH, Kappus Company serves Ohio, Western Pennsylvania, West Virginia, Indiana and Kentucky. We offer the most comprehensive service network in the region with a team of experienced factory trained technicians blanketing our territory. View our service area map.
While our company has grown and adapted over the years, our goal remains the same: to continuously earn the respect of our customers, partners and employees as the best solutions provider for equipment, parts and service. We strive for this every day by representing the best brands, developing long-lasting relationships built on trust and quality, and focusing on being people centered, process driven and analytics focused.
Learn more below about Kappus Company, our people and our customers.
A Personal Message from John Kappus
At Kappus Company, we’ve evolved over the years, but one thing has never changed — our commitment to earning your trust and respect. I understand the vital role your commercial kitchen equipment plays in your operations, and I want you to know that your business is highly valued by both me and our company.
Your feedback, whether positive or negative, is incredibly important to us and I encourage you to reach out to me directly at any time at johnkappus@kappuscompany.com. I look forward to hearing from you.
Sincerely,
John Kappus
President
The Kappus Advantage
Through our unique approach, we partner with you to:
- Understand your business
- Offer quality solutions
- Deliver innovation and value-add resources
- Support you for the long-term
This full circle approach along with our 5 Point Promise and Total Service Call Process, differentiates us from other foodservice equipment providers and ensures your business is at the heart of everything we do.
Our Core Values
“Living our core values” is a phrase heard daily at Kappus Company. The Kappus core values revolve around six key pillars that drive everything we do as an organization — for each other and our customers.
Celebrating 75 Years and Counting
In 1948 John Henry Kappus became the distributor for Taylor frozen dessert equipment in the Ohio region and the John H. Kappus Company was born in the basement of his home. By developing long-lasting relationships built on trust and quality, Kappus Company has become a leader in foodservice equipment supply, partnering with food and beverage providers large and small.
Kappus has been family owned and operated for three generations, with John Kappus currently at the helm as President & CEO. Today, more than 85 team members are committed to upholding the company’s core values and living a shared vision, carrying on the legacy of quality, service and innovation that John Henry Kappus set the foundation for in his basement more than 75 years ago.
History Timeline
1948
John Henry Kappus becomes the Taylor distributor for the Ohio region, and founds the John H. Kappus Company in the basement of his home.
Early 1950s
Kappus Company moves from the family basement to its first commercial location in Cleveland and the first non-family employee is hired.
Late 1950s
John Henry’s son, Fred Kappus, works in the family business after school packing parts, unloading units and delivering equipment.
1965
Fred returns from university to take over the business and John Henry retires.
1969
Fred signs Wendy’s as a national chain customer for a specialized frozen dessert concept, creating a relationship that still exists today.
1970s and 1980s
Kappus Company continues to grow and moves to a larger location.
1990s
Kappus Company service technicians become Taylor Factory Certified, strengthening the level of service performance.
Mid-1990s
First generation of Frozen Carbonated Beverage (FCB) units go into Speedway convenience stores, again creating a significant customer relationship.
John Kappus, grandson of founder John Henry Kappus and son of Fred, works part-time after school in the warehouse and parts department.
1998
Kappus Company moves to its current headquarters location in Cleveland.
1999
John Kappus joins the family business full-time after college.
2005
Kappus Company, Taylor and Wendy’s work together on another new concept, Double-Sided Cooking Technology, creating a nationwide rollout of equipment in Wendy’s stores.
2017
John purchases Kappus Company and becomes the third generation President & CEO.
2021
Kappus Company acquires the operations of Remagen, Inc. in Eaton, Ohio, expanding its sales and service territory to include Kentucky and Indiana, and adds key brand Henny Penny to its robust product portfolio.
2024
Kappus Company continues to grow, expanding its Henny Penny sales and service territory to include eastern Ohio and West Virginia.
How can we help you?
Welcome to Kappus Company! Our team is eager to answer your questions and provide personalized solutions for your business. Please help us understand your needs by completing the form below and we will be in touch as quickly as possible.