We understand all too well how important your equipment is. It represents your ability to keep stomachs full and your doors open. That’s why in the event one of your machines goes down, we have technicians more than qualified to help.
Our techs aren’t just memorizing manuals and watching online seminars. They receive on-site, hands-on training at the manufacturers’ facility, and regularly continue their education on all of the latest equipment so they can quickly diagnose your issue. Their training includes in-depth product knowledge of the product, its specifications, maintenance and repair procedures so they are well-equipped to handle the specific needs and intricacies of the equipment they are working on.
Why use a Kappus factory-trained service technician?
Expertise and Precision: Our factory-trained technicians are well-versed in the intricacies of the equipment they service. This expertise allows them to diagnose issues quickly and accurately, minimizing downtime and saving both time and money.
Quality Repairs: With factory-training, technicians perform repairs according to manufacturer standards, ensuring that the equipment continues to function optimally. This not only extends the lifespan of the equipment, but also maintains its safety and efficiency.
Up-to-Date Knowledge: Technology evolves rapidly, and factory training programs keep our technicians abreast of the latest advancements in their field. This knowledge ensures that they can adapt to new features and technologies, guaranteeing efficient and effective service.
Warranty Compliance: Many manufacturers require factory-trained technicians for warranty repairs. Hiring an untrained technician can void a warranty, potentially costing your business significant amounts in repair costs.
Safety: Our factory-trained technicians are more likely to be aware of potential safety concerns associated with the equipment. They can address safety issues proactively, reducing the risk of accidents.
Your foodservice equipment is critical to your operation, so taking a chance on unqualified or under-qualified repair or servicing is risky. Turn to our expert team at Kappus Company to ensure the job is done right the first time, minimizing disruptions and expenses.
Call us at 800.441.8089 or click here to request service.