Testimonials

/Testimonials
Testimonials 2017-05-25T14:46:40+00:00

Visit our video testimonials page and view our customers talking about Kappus Company’s expert sales consulting and customer service, first-rate equipment and parts and best-in-class technical service.

“The ‘Batter’s Eye Bar’ at Progressive Field served more than 15,000 frozen cocktails on it’s opening day, and it hasn’t slowed down since! Six Taylor frozen beverage machines help keep drinks like the ‘Go Yard’ daiquiri and the tri-colored ‘Triple Play’ coming as fast as we can sell them.”


Rob S., Food & Beverage Coordinator
Progressive Field, Home of the Cleveland Indians
Cleveland, OH

“With six mobile units handling more than 40 events per year, including the Ohio State Fair and the Cleveland I-X Indoor Amusement Park, having quick and dependable service is essential. That’s why we rely on the Kappus Company. Whether we need parts shipped overnight, or a phone-fix technical solution, it’s always a relief to have the Kappus team on our side.”


Todd Sipe, Owner
Sipe’s Concessions
Mansfield, OH

“When I opened my ice cream business, the staff at Kappus Company was instrumental in helping me get off to the right start. After talking to others in the ice cream business, I researched Taylor machines, which led me to Kappus. The Taylor machines they recommended are flawless workhorses; I can proudly testify to their performance and reliability.”


Martin E. Clement, President
Genoa Big Dipper
Genoa, OH

“We’ve partnered with the Kappus Company for our foodservice equipment needs for 40 years. We buy grills, soft serve and shake machines from them. You can’t beat the quality and durability of Taylor equipment, and the support we get from our sales representative, in addition to the technical service we’ve gotten over the years, has been unsurpassed.”

Dan McManus, Director, Food Operations
Cedar Point Amusement Park
Sandusky, OH

“I talked to other companies before I opened my frozen yogurt store, but I went with Kappus Company because my salesman was so helpful. We worked together to figure out which machines would work best for my shop—I learned a lot.”


Raj Sundaram, Owner
Chillberry Premium Frozen Yogurt
Morgantown, WV

“Taylor’s machines are great and we’re glad we went with them, but the knowledgeable sales and service teams at Kappus are why we continue to be their customer.”


Brian Goettler, Owner
Swirlie Whirlie
McMurray, PA

“We used the Taylor C712 in our display at the Fabulous Food Show last fall, and the C712 was fantastic! While serving 2,400 portions per hour, we were amazed at how this Taylor unit allowed us to continuously serve a perfect 3oz portion of 11.5% soft serve without waiting for the machine to catch up. Thanks again to Kappus Company for partnering with Dairymens for another successful event.”


Larry Matysiak, Sales Manager
Dairymens
Cleveland, OH

“I just opened my second self-serve frozen yogurt store, and we’ve used the Taylor twin-twist model 794 in both of them. The 794 produces consistent, quality product and keeps up with volume when we’re busy. We’re glad we went with the Kappus Company and Taylor products—they’re both great to work with!”


Helen Paxton, Owner
The Green Kiwi
Parkersburg, WV
Vienna, WV

“Before we installed the Taylor soft serve machine and Flavor Burst system, we were lucky to add 100 cones to our overall sales for the season. Since we’ve added the new equipment, we sell nearly 2,000 cones per season! Flavor Burst has added so many different product offerings, our customers keep coming back to try them all. Thanks for all of your help, Kappus Company!”


Rick & Vicki Laslo, Owners
Portage Lakes Rootbeer
Akron, OH

“After installing the Flavor Burst machine we sold more than 4,000 cones in just five weeks! I know this, because five weeks after we opened for the season, I had to order 8 more bags of syrup and that equates to 4,200 cones—unbelievable!”


Ron Dewalt, Owner
RJ’s Twist
Marblehead, OH

“I’ve been doing business with the Kappus Company for 12 years. I have a Taylor 8756P twin twist machine, and buy Taylor genuine parts for it from Kappus. Even when I’m not exactly sure what my machine needs, they figure it out for me. On the phone, or in person when I stop by to pick up my order, the folks in the parts department are always great.”


Darlene Lupica
Classic Ice Cream
Cleveland, OH